Gingerbread Cottage - Soak|Connect|Nature|Fun

Place was cozy, clean and great location. The hot tub was nice too. Unfortunately, the AC did not work very well upstairs, the kitchen sink needs repairing the faucet was loose, and wish they had storage in each room for clothing (closer or dresser). Only one of 3 rooms had a closet. The foosball table although a nice touch was installed incorrectly and also in an odd area. Would rather there have been a dresser. The bathrooms were nice. Overall nice place and had a great experience.

I enjoyed my stay . The process was smooth from begging to end. Everything was as advertised. Would definitely stay again !

The home was largely as described but I wish I would have paid more attention to the steep angled driveway which was a challenge to park the jeep we had due to larger tires. The house was clean inside outside of a few ants which I let them know and understand we are in the mountains. We booked for 3 nights and at 2am the second day, there was a helicopter circling with directives to evacuate due to a "large fire". We scrambled to get our bags together and vacate. I notified via text that we were vacated at 2am. I didn't get any response and emailed who I believe was the property management company for communication. I had a lady call me back, apologize for the inconvenience (not their fault there was a structure fire 2 streets over). I stated I was happy to pay for the fees, cleaning and one night, but indicated I had no choice but to vacate Arrowhead at 2am (with nowhere to go). I requested consideration of the daily rate refund for the two days. I was promised she would talk to Lisa and respond by end of day Friday. No response. I reached out to the email again and got Lisa's number from VRBO but am honestly just frustrated and over it. The lack of communication on a mandatory evacuation, if even to say "sorry, no refunds at all" is unprofessional.

Great cottage, really liked the open floor plan downstairs. The bed in the main bedroom makes you feel like your sleeping on air. The fireplace was perfect for a relaxing evening in the mountains especially after enjoying the hot tub in the open air. Would definitely stay again. Communication with the owner was easy and quick with responses.